Our Story
Emergency Plumber Calgary was founded with a simple idea: Calgary homeowners deserve a plumbing service they can actually trust — one that answers the phone at 3 a.m., tells them the truth about what needs to be done, and charges a fair price for the work.
Based at 12 Castleridge Dr NE in northeast Calgary, we've built our business one honest job at a time. We started by serving our own NE Calgary neighbours — families in Castleridge, Falconridge, Martindale, and Taradale — and grew through word of mouth as those customers told their friends and family about their experience.
Today, we serve all of Calgary, from the southwest communities to the far north. But our roots are in NE Calgary, and that local perspective shapes everything we do. We understand the housing stock in this part of the city, the challenges that Alberta winters create for plumbing systems, and the specific needs of Calgary families dealing with unexpected emergencies.
Our Qualifications
Every plumber on our team is fully licensed in Alberta and carries appropriate liability insurance. We comply with the Alberta Plumbing Code and all relevant municipal regulations. When we complete a repair, you can be confident it meets or exceeds the required standards — not just a quick fix, but a proper, lasting solution.
We stay current with changes to Alberta plumbing regulations and best practices through ongoing professional development. That means you benefit from up-to-date knowledge, whether we're repairing a traditional tank water heater or installing a modern tankless system.
Our Service Philosophy
We believe in three things above all else: honesty, speed, and respect for your home.
Honesty means we tell you what's actually wrong, explain your options clearly, and give you an upfront price before we start any work. We don't upsell services you don't need, and we don't hide fees in the fine print.
Speed means we understand that a plumbing emergency is stressful and potentially damaging. We prioritize getting to you quickly, and we work efficiently once we're there. We don't drag out jobs unnecessarily.
Respect means we treat your home as if it were our own. We wear boot covers, protect your floors, and clean up after ourselves. We communicate clearly throughout the job and make sure you understand what was done and why.
Our Credentials
- Licensed Journeyman Plumbers (Alberta)
- Fully insured — liability and workers' compensation
- Alberta Plumbing Code compliant
- City of Calgary registered contractor
- 24/7 emergency availability
Our Location
12 Castleridge Dr NE
Calgary, AB T3J 1V4
Centrally located in NE Calgary for fast response across the city.
View on MapWhy We Focus on Emergency Plumbing
There's a reason we built our business around 24/7 emergency service — and it comes down to the needs of Calgary homeowners.
Most plumbing companies in Calgary offer emergency services as an add-on — something they do reluctantly, with long wait times and high after-hours fees. We built our entire operation around emergency response. That means our scheduling, staffing, and processes are all designed to handle urgent calls efficiently and professionally.
Calgary's climate creates unique plumbing challenges. Winters here are genuinely cold, and frozen pipes are a real risk in older homes and in areas with poor insulation. When a pipe freezes and then bursts as temperatures rise, the damage can happen very quickly. Having a 24 hour plumber in Calgary who understands these local conditions and can respond fast makes a real difference.
We also see a lot of sewer backup issues in Calgary, particularly in older NE Calgary neighbourhoods where the municipal sewer infrastructure is aging. These situations are unpleasant and potentially hazardous, and they need to be addressed promptly by someone who knows what they're doing. Our team has extensive experience with sewer backup situations and works efficiently to clear the blockage and restore normal function.
For more information on how we can help, explore our full range of services, read our plumbing tips blog, or contact us directly.